Domestic (3" or smaller)

WHAT TO DO:

  1. To order your new water service, please call Utility Services at (562) 570-5991 or email ER-QualityControl-NewService@longbeach.gov.
  2. For cross connection and backflow requirements, see LB Utilities' Rules & Regulations(PDF, 868KB) and Backflow Preventer Plan Check.  
  3. For services combined with a residential fire sprinkler system, submit a copy of your sprinkler plans approved by Long Beach Fire Department (LBFD).

Long Beach City Hall Permit Center:
411 W. Ocean Blvd. 2nd Floor 
Long Beach, CA 90802

PAYMENT REQUIREMENT:

Pay your applicable fee(s) over the phone at (562) 570-5991 or pay in person at City Hall. For applicable fees, see LB Utilities' Rules & Regulations(PDF, 868KB). The installation fixed fee is based on the size of the meter being requested.

City Hall:
411 W. Ocean Blvd., 2nd Floor,
Long Beach, CA 90802

 

LEAD TIME & OTHER INFORMATION:

  • The typical processing and installation time for your service is approximately 10-12 weeks.
  • Mark the desired location of the meter and contact Long Beach Utilities Department's Operations Service Center at (562) 570-2390 or (562) 570-2389 to schedule the work.
  • As applicable, your new water meter will be locked and kept off after installation until a backflow prevention device inspection and certification by Long Beach Utilities Department's Meter Shop is completed. Please schedule inspection by calling Long Beach Utilities Department's Operations Service Center at (562) 570-2390 or (562) 570-2389. Please allow at least 5 business days for scheduling.

For any questions related to this domestic service installation request, please contact us at:

Email: Water-ServiceCounter@lbutilities.org
Phone: (562) 570-2419

 

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